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Complaints

One of the functions of the Social Work Accreditation and Advisory Board (SWAAB) is to uphold standards of professional conduct and code of ethics of the social work profession through the accreditation system. As such, a social worker or social service practitioner who is accredited as a Registered Social Worker-Provisional (RSW-P), a Registered Social Worker (RSW) or a Registered Social Service Practitioner (RSSP) is required to abide by the Code of Professional Ethics of the Singapore Association of Social Workers (SASW) adopted by SWAAB for all accredited professionals.

A complaint may be lodged to SWAAB against a social worker or social service practitioner for breaching the Code of Professional Ethics only if he or she is a RSW-P, RSW or RSSP at the time of the complaint. The accreditation status of the professional may be verified through the Register of Accredited Professionals. In addition, the complaint must be submitted in the Complaint Form in order for it to be considered by the Board. The complainant must give consent to have the full information of the complaint to be disclosed to and shared with the accredited professional(s) complained against and to attend the inquiry in the event a disciplinary inquiry is called.

Please click on the links below to view related documents:

  1. SASW Code of Professional Ethics
  2. Register of Accredited Professionals to check on Accreditation Status
  3. Complaint Form (Includes Consent from Complainant for Full Disclosure of Complaint to the Accredited Professional(s) Complained Against)
  4. Complaints and Disciplinary Procedures
  5. Reply Proforma to Attend Inquiry
  6. Terms of Reference of Disciplinary Committee
  7. Flow Chart on Procedures

 


Accreditation Secretariat, SASW
Tel: (65) 6778 7922    Fax: (65) 6778 0609
Blk 324 Clementi Ave 5   #01-209
Singapore 120324




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